SaaS gross revenue retention calculation examples from 10 publicly traded companies including Workday, DataDog, and Crowdstrike. Learn how each defines and reports on GRR.
OrdwayDecember 18, 2023
Recurring Themes
Learn the best practices for self-service checkout for SaaS. Boost conversion rates on product-led growth free trials with A/B testing, mobile site optimization, and UX design.
OrdwayNovember 17, 2023
Learn how Snowflake, DataDog, Fastly, and other public cloud companies calculate net revenue retention for usage-based pricing models. Compare the methodologies for the key retention metric.
OrdwayOctober 18, 2023
Learn the most common mistakes with dunning emails that accounts receivable staff make when attempting to collect overdue payments from customers.
OrdwaySeptember 11, 2023
CRM and billing integration is critical for processing orders from new customer accounts as well as for upgrades and renewals. When invoicing errors occur it negatively impacts the customer experience creating mistrust.
OrdwayAugust 15, 2023
Learn how SaaS and cloud companies apply ASC 606 revenue recognition for usage-based pricing. Includes real-world examples of how Twilio, DataDog, and Snowflake identify customer contracts, separate performance obligations, and determine standalone selling prices.
OrdwayAugust 4, 2023
20 Ways that SaaS companies can improve net revenue retention. Assign ownership for NRR. Attack root causes of churn. Execute upsells and cross-sell campaigns with Customer Success teams.
OrdwayJuly 20, 2023
Learn how different public SaaS companies define, calculate, and report on ARR (annual recurring revenue). Real-world examples from Dropbox, Hubspot, Freshworks, Wix, and others.
OrdwayJune 24, 2023
Learn the benefits of empowering customers with a self-service billing portal to check the account balance, make payments, download invoices, and initiate billing inquiries.
OrdwayJune 2, 2023
Learn seven strategies that your accounts receivable team can use to optimize dunning emails and accelerate collections on past due invoices
OrdwayMay 19, 2023
