Automate the usage-based billing lifecycle
From consumption to collection.
Stream, batch, or upload metered consumption data. Share pre-rated, partially rated, or unrated files. Process aggregate blocks or discrete units.
Compute charges for flat-rate, volume, tiered, and stair step billing models. Combine with flat-rate subscriptions, percentage billing, and one-time charges.
Overages & allowances
Calculate overage charges for excess usage above subscription allowances. Automate rollovers of credits and track expiration dates.
Manage drawdowns and replenishment of prepaid credits. Track progress towards contract spend commitments and calculate true-ups.
Display formulas, calculations, and rating tables for usage calculations on invoices. Enable downloads of usage detail records.
Multi-dimensional rating engine
Ordway’s rating engine supports all the popular pricing models as well as hybrid combinations of usage-based pricing with tiered subscriptions and percentage (commission) pricing models.
Apply flat rates to usage for linear pricing models
Example: The customer is billed $0.50 per transaction whether they performed 1 transaction or 1 million transactions.
Apply dynamic volume discounts based upon usage.
Example: The customer is billed if $1/unit if volume is below 1000. Above 1000, all units from 1 to n are billed at a discounted rate ($0.50).
Compute charges at multiple rates for multiple tiers.
Example: The customer is billed $1 for the first 1000 units consumed, $0.50 for the next 1000 units, and $0.25 for any additional units.
Tiered packages – each with a max allowance.
Example: Package A includes 500 units for $100/month. Customers of package A are billed $100/month whether they use 0, 250, or 500 units.
Attract new customers with low risk and low cost entry point models that allow them to realize the value of your offering.
- Freemium and free trials: Offer 30, 60, or 90 day free trials that auto-convert into paid plans. Or limited feature, free forever plans with usage caps.
- Pay-as-you-go: No commitment plan in which the customer pays only for what they consume each month with the option to cancel at any time.
Convert month-to-month customers into long-term contracts with predictable revenue models that are more like recurring.
- Prepaid usage: Pay in advance for a fixed number of units or dollar value of services. Automated or sales assisted replenishment as needed.
- Subscription: Packaged offering that allows usage within a certain volume range or up to a certain maximum in exchange for a monthly fee.
Grow customer revenues with enterprise contracts that allow multiple teams to use multiple products across the account.
- Monthly minimums: Spend either 1) actual fee based upon usage or 2) a minimum dollar amount per month in exchange for a discount.
- Spend commitments: Achieve a certain spend threshold per year in exchange for discount. True up payment is owed if commit not realized.
Prepaid credits with drawdowns and replenishment
Convert pay-as-you-go customers into long-term contracts with recurring revenue by offering prepaid usage options.
Offer volume discounts to customers in exchange for spend commitments to incentivize greater adoption of usage-based products:
Track the aggregate spend (and usage) on eligible products on a quarterly, annual or contract term basis.
Calculate remaining balance based upon contract obligations and historical billings across various products and departments.
True up calculations
Determine amounts owed by customers for spend deficits. Perform true up calculations on monthly, quarterly, or annual basis.
Usage allowances, rollovers, and overages
Offer customers with lower consumption the flexibility to rollover credits to future periods. Monetize excess usage with overage charges.
Support pricing models with allowances for a certain number of units or transactions per month as part of a fixed fee package.
Manage rollover units along with the any associated usage caps, policies, and expiration dates.
Calculate charges for overages based upon pre-negotiated discounts, standard price lists, or by applying premium surcharges.
Case study: Ocrolus
AI-powered fintech automates usage-based billing and reduces processing time by 90%.
Ocrolus, a document automation platform that powers the digital lending ecosystem, transitioned from a highly manual process with the Zuora platform to Ordway. Watch a short video of the Ocrolus Controller explaining how the finance team was able to automate recurring billing processes, ASC 606 revenue recognition, and monthly board reporting with Ordway.
Invoice presentment for usage-based billing
Reduce customer billing inquiries and disputes with more details on rating, calculations, and consumption
- Billing calculations:
Display the actual formulas, calculations, rating tables, and inputs used to arrive at usage-based charges and overage fees.
- Balance transparency:
Display rollover units, pre-paid credit balances, expiration dates, and remaining spend obligations on monthly invoices.
- Usage detail records:
Enable downloads of detailed transaction records from a customer billing portal or attach files to monthly email invoices.