SaaS Research Studies

Business Models, Metrics/KPIs, Pricing Strategies

ARR SaaS Public Company Study

How 135 SaaS, Cloud, and Fintech Companies Define, Report, and Calculate ARR

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Largest SaaS Companies

List of 140 Publicly Traded SaaS, Cloud, Fintech Providers

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More Research

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SaaS Gross Revenue Retention Calculation Examples

SaaS gross revenue retention calculation examples from 10 publicly traded companies including Workday, DataDog, and Crowdstrike. Learn how each defines and reports on GRR.

Blog

Net Revenue Retention for Usage-Based Pricing

Learn how Snowflake, DataDog, Fastly, and other public cloud companies calculate net revenue retention for usage-based pricing models. Compare the methodologies for the key retention metric.

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How to Improve Net Revenue Retention

20 Ways that SaaS companies can improve net revenue retention. Assign ownership for NRR. Attack root causes of churn. Execute upsells and cross-sell campaigns with Customer Success teams.