There are more different names for net revenue retention metrics than there are flavors of Baskin Robbins ice cream. See the most commonly used terms public SaaS companies use for retention metrics.
OrdwayMarch 14, 2024
Learn how Snowflake, DataDog, Fastly, and other public cloud companies calculate net revenue retention for usage-based pricing models. Compare the methodologies for the key retention metric.
OrdwayOctober 18, 2023
20 Ways that SaaS companies can improve net revenue retention. Assign ownership for NRR. Attack root causes of churn. Execute upsells and cross-sell campaigns with Customer Success teams.
OrdwayJuly 20, 2023
Research report - analysis of 135 public SaaS and cloud companies. Learn how they define and calculate ARR (annual recurring revenue).
OrdwayJuly 1, 2023
Learn how different public SaaS companies define, calculate, and report on ARR (annual recurring revenue). Real-world examples from Dropbox, Hubspot, Freshworks, Wix, and others.
OrdwayJune 24, 2023
Learn the five types of ARR segment reporting used by publicly traded SaaS companies - product line, customer revenue, vertical industry, deployment model, and employee count.
OrdwayMay 5, 2023
See 10 examples of how SaaS companies calculate Net Revenue Retention including Monday.com, Asana, Docusign, and Hubspot. Understand the different approaches taken to perform te calculations.
OrdwayApril 20, 2023
See four examples of publicly traded SaaS companies include ARR in professional services revenue. Some consider long-term engagements such as monthly retainers to be recurring revenue.
OrdwayJanuary 15, 2023
Analysis of how 125 public SaaS and cloud companies report ARR (Annual Recurring Revenue) to investors in their annual reports. Comparison of different types of customer contracts and revenue sources included in ARR by public…
OrdwaySeptember 6, 2022
