Real-world examples of SaaS churn rate calculations from leading companies like Zoom, ServiceNow, PagerDuty, Q2, and other public companies. Understand the different approaches taken to
OrdwayApril 20, 2025
Recurring Themes
Learn how e-commerce and fintech companies like Toast, Lightspeed, Bill.com, VTEX, and AvidXchange perform SaaS GMV calculations. Understand the different variables included in the calculation such as taxes, shipping, and refunds.
OrdwayFebruary 15, 2025
Top 10 subscription billing software applications for SMBs and enterprises. Learn the key features including product catalogs, rating engines, collections, CRM and ERP integrations.
OrdwayJanuary 1, 2025
What mix of new versus expansion ARR should a SaaS company have? See benchmarks by revenue range from KeyBanc, Iconiq Capital, and OpenView Partners.
OrdwayNovember 11, 2024
15 examples of how SaaS companies perform customer cohort analysis. Includes real-world examples from leading companies like DataDog, Shopify, Dropbox, ZipRecruiter, UiPath, Appian.
OrdwayOctober 18, 2024
Examples of how SaaS companies like Asana, Monday, Figma, and Canva optimize their product-led growth PLG self-service checkout to maximize conversions from free trials to paid plans.
OrdwayOctober 1, 2024
How to set up recurring ACH payments for SaaS and subscriptions. Verify account ownership with microdeposits or a real-time bank connection. Enroll customers in auto pay during initial self-service checkout or via billing portal.
OrdwaySeptember 15, 2024
Learn the customer benefits of using credit card payments for SaaS and the most common use cases including auto pay, buy online, and pay now. Understand the detailed steps required to capture card details and…
OrdwayAugust 20, 2024
Learn how SaaS companies define, calculate, and report product attach rates to investors. See examples from Salesforce.com, Hubspot, DataDog, Cloudflare, and other publicly traded companies.
OrdwayAugust 4, 2024
Seven real-world examples of companies such as Salesforce, Hubspot, ServiceNow, and Snowflake. Learn how SaaS companies define RPOs and measure short-term and long-term contract backlog as well as RPO growth rates.
OrdwayJuly 20, 2024
