Casepoint, a SaaS e-discovery platform for corporations, government agencies, and law firms implemented Ordway to reduce the manual effort required for usage-based billing, collections, and revenue recognition. Watch a short video of the CFO explaining how Ordway has been able to decrease Days Sales Outstanding (DSOs) by 30% with automated dunning and customer communications.
”As a result to using the Ordway platform, we are now able to collect faster. We've seen our days sales outstanding improve, and we see that improvement on the order of magnitude of 25 to 30%."Mohair ManochaChief Financial Officer at Casepoint
“As a result to using the Ordway platform, we are now able to collect faster. We’ve seen our days sales outstanding improve, and we see that improvement on the order of magnitude of 25 to 30%.
Casepoint’s Finance Team
My name is Mohit Manocha. I’m the Chief Financial Officer at Casepoint. Casepoint is a legal, technology platform that services corporations, law firms, and government agencies to streamline their e-discovery workflow.
Prior to Ordway, there were many challenges in our billing process. We do have a usage base and tiered base system. As a result, we were doing a lot of manual work. You can imagine that not only being time-consuming, but potentially also more human error prone.
Ordway has helped our collection process significantly. It has allowed us to automate weekly statements that we send out to our customers. By sending out these emails and reminders, we not only automate that process, but we make it easy for our customers to pay us on those invoices.
We’ve probably saved at least several days of our month end close process, but we got insights about the month’s revenue faster than we would have had we done it without Ordway.
Time on More Strategic Finance Efforts
Ordway has allowed us to look at aspects of the business that we haven’t looked quantitatively before, because we didn’t have time. This is also a value for our team. It improves their morale. They’re excited to do this kind of work. And at the end of the day, it gives us more insights on how to run the business.
Committed to Customer Success
From the very beginning, I knew we had a team that was committed to us, committed to see our success. I would consider someone to strongly look at Ordway, especially if you’re using a usage based or tiered pricing system. The technology has definitely helped us.”