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SaaS Research Studies

Business Models, Metrics/KPIs, Pricing Strategies

ARR SaaS Public Company Study

How 135 SaaS, Cloud, and Fintech Companies Define, Report, and Calculate ARR

Largest SaaS Companies

List of 140 Publicly Traded SaaS, Cloud, Fintech Providers

More Research

SaaS finance professional reviewing charts of gross revenue retention on tablet at desk
Blog

SaaS Gross Revenue Retention Calculation Examples

SaaS gross revenue retention calculation examples from 10 publicly traded companies including Workday, DataDog, and Crowdstrike. Learn how each defines and reports on GRR.
cloud finance leader looking at net revenue retention for usage based pricing
Blog

Net Revenue Retention for Usage-Based Pricing

Learn how Snowflake, DataDog, Fastly, and other public cloud companies calculate net revenue retention for usage-based pricing models. Compare the methodologies for the key retention metric.
finance professionals at conference room table with tablet and calculator
Blog

How to Improve Net Revenue Retention

20 Ways that SaaS companies can improve net revenue retention. Assign ownership for NRR. Attack root causes of churn. Execute upsells and cross-sell campaigns with Customer Success teams.