Subscription Billing
Frequently Asked Questions
Coupons & Discounts in SaaS Billing: Explained
Get answers to 20 key SaaS coupon & discount questions — from ASC 606 compliance to MRR impact, churn risk, and promo automation. Finance-approved billing best practices inside.
Read More
How can I send usage data to my billing platform?
Metered consumption data can be captured from the SaaS product and streamed in either real time or batch mode. Once the data is received by the billing system, it will typically be cleansed and then…
Read More
How do I automate invoice generation for recurring subscriptions?
Subscription billing systems can be set up to run autonomously, calculating charges based on pricing, discounts, and product metadata, then issuing invoices based on payment schedules and subscription terms.
Read More
How do I automate recurring billing for multiple subscription plans?
Use an advanced billing capable of handling complex contracts. Configure the billing system to handle the pricing, frequency, contract length, and invoicing schedule for each plan.
Read More
How do I handle billing and offboarding for SaaS customer cancellations?
Flag the cancellation event, update the subscription status, issue final invoices or credits, and notify the customer accordingly. This ensures billing accuracy, prevents revenue leakage, and provides a smooth customer exit experience.
Read More
How do you process credit memos in SaaS billing?
Short Answer To process credit memos in SaaS billing, finance teams should define workflows for the most common causes—like downgrades, service credits, or billing errors—and route requests through automated, semi-automated, or manual procedures. How Automation…
Read More
How long does it take to implement a billing system for a SaaS company?
Short Answer Implementing a SaaS billing system typically takes 6 to 12 weeks. The timeline depends on billing model complexity, integration to upstream and downstream systems, and the cleanliness of historical contract data. Why Billing…
Read More
How to Automate Proration When a Customer Upgrades Their Subscription
Learn how to automate proration logic when customers upgrade mid-cycle—prevent ARR inflation, sync your GL, and avoid audit risk.
Read More
SaaS Pricing Models Explained: Essential Q&A
Get 20 concise Q&A on SaaS pricing models. Learn how subscription, usage-based, and hybrid strategies affect growth, retention, and ARR.
Read More
SaaS Product Catalog Q&A: Finance and Billing Essentials
Summary: This Q&A hub targets high-value SaaS finance entities: product catalog governance, SKU management, catalog-to-billing automation, revenue recognition under ASC 606, deferred revenue, and ARR accuracy. Entity reach spans CFO concerns (catalog health, leakage, audit…
Read More
Sales Tax Integration for SaaS Billing
Automate SaaS billing compliance with sales tax, VAT, and GST integration. Boost accuracy, cut audit risk, and close books faster.
Read More
What’s the best way to automate refunds for canceled subscriptions?
Short Answer For B2B SaaS companies, the best way to automate refunds for canceled subscriptions is to configure eligibility checks based on contract terms, usage data, and entitlement status—then process them through system-triggered workflows tied…
Read More
Learn more about Ordway’s Subscription Billing Software.
Usage-Based Billing
Frequently Asked Questions
How do billing platforms handle proration and billing adjustments?
Billing platforms handle proration and billing adjustments by automatically recalculating charges when subscriptions change mid-cycle—such as during upgrades, add-ons, or plan changes.
Read More
How do I adjust billing if a customer changes their plan mid-contract?
When a customer changes their subscription mid-cycle—upgrading, downgrading, or switching tiers—you'll need to calculate prorated charges or credits and reflect those adjustments on the upcoming invoice.
Read More
Learn more about Ordway’s Usage-Based Billing Software.
Accounts Receivable
Frequently Asked Questions
Learn more about Ordway’s Accounts Receivable Automation Software.
