Skip to main content

Frequently Asked Questions

Subscription Billing, Revenue Recognition, and SaaS Metrics

Subscription Billing

Frequently Asked Questions

July 24, 2025 in FAQs, Subscription Billing FAQs

How can I send usage data to my billing platform?

Metered consumption data can be captured from the SaaS product and streamed in either real time or batch mode.  Once the data is received by the billing system, it will typically be cleansed and then…
Read More
July 24, 2025 in FAQs, Subscription Billing FAQs

How do I automate invoice generation for recurring subscriptions?

Subscription billing systems can be set up to run autonomously, calculating charges based on pricing, discounts, and product metadata, then issuing invoices based on payment schedules and subscription terms.
Read More
July 24, 2025 in FAQs, Subscription Billing FAQs

How do I automate recurring billing for multiple subscription plans?

Use an advanced billing capable of handling complex contracts.  Configure the billing system to handle the pricing, frequency, contract length, and invoicing schedule for each plan.
Read More
July 24, 2025 in FAQs, Subscription Billing FAQs

How do I handle billing and offboarding for SaaS customer cancellations?

Flag the cancellation event, update the subscription status, issue final invoices or credits, and notify the customer accordingly. This ensures billing accuracy, prevents revenue leakage, and provides a smooth customer exit experience.
Read More

Usage-Based Billing

Frequently Asked Questions

July 24, 2025 in FAQs, Usage-Based Billing FAQs

How do billing platforms handle proration and billing adjustments?

Billing platforms handle proration and billing adjustments by automatically recalculating charges when subscriptions change mid-cycle—such as during upgrades, add-ons, or plan changes.
Read More
July 24, 2025 in FAQs, Usage-Based Billing FAQs

How do I adjust billing if a customer changes their plan mid-contract?

When a customer changes their subscription mid-cycle—upgrading, downgrading, or switching tiers—you'll need to calculate prorated charges or credits and reflect those adjustments on the upcoming invoice.
Read More
July 24, 2025 in FAQs, Usage-Based Billing FAQs

How do SaaS companies handle billing for professional services?

Billing is typically triggered by project phases, time logs, or completion events and handled separately from recurring software subscriptions.
Read More