Resources Archives

Podcast

Sales Taxes for SaaS – Christine Martin Avalara

Christine Martin, Senior Solutions Consultant with Avalara, discusses the challenges that early stage SaaS companies face complying with various state and local laws for sales tax collection. She explains the concept of economic nexus and…

OrdwayMay 16, 2025

Financial Tech

Mosaic Automates SaaS Billing and Revenue Recognition

Mosaic was able to shorten its monthly close process and support an external audit enabling a strategic buyer exit

OrdwayMay 10, 2025

business man reviewing retention and churn rate calculation charts

Blog Metrics

SaaS Churn Rate Calculation Examples

Real-world examples of SaaS churn rate calculations from leading companies like Zoom, ServiceNow, PagerDuty, Q2, and other public companies. Understand the different approaches taken to

OrdwayApril 20, 2025

modern office with laptop on desk and buildings in the background

Blog Metrics

SaaS GMV Calculation Examples

Learn how e-commerce and fintech companies like Toast, Lightspeed, Bill.com, VTEX, and AvidXchange perform SaaS GMV calculations. Understand the different variables included in the calculation such as taxes, shipping, and refunds.

OrdwayFebruary 15, 2025

Podcast

Brian Parks of Bigfoot Capital Interview

Brian Parks - CEO and founder of Bigfoot Capital discusses the pros and cons of debt vs equity for B2B SaaS companies. He explains the process for issuing debt and the financial statements reviewed for…

OrdwayJanuary 10, 2025

White Papers

How SaaS Free Trials Work

Best practices for setting up SaaS free trials that convert. Explains each step in the process from the initial registration and plan selection to the payment method capture and checkout process.

OrdwayOctober 12, 2024

Cover of self service checkout for product led growth ebook with illustration of a laptop with SaaS pricing page

White Papers

Self-Service Checkout for PLG eBook

Learn how to optimize self-service checkout for PLG SaaS companies. Best practices for guided plan selection, shopping cart presentation, payment method capture, and post-checkout confirmation.

OrdwayOctober 9, 2024

businessman with white shirt drawing bar chart and pie chart on white board

Blog Metrics

How SaaS Companies Define RPOs

Seven real-world examples of companies such as Salesforce, Hubspot, ServiceNow, and Snowflake. Learn how SaaS companies define RPOs and measure short-term and long-term contract backlog as well as RPO growth rates.

OrdwayJuly 20, 2024

Financial bar charts and area graphs in blue and orange highlights

Research

How Public Companies Calculate Net Revenue Retention

We reviewed 135 SaaS, cloud, AI, and fintech providers on the NYSE and NASDAQ to understand the different ways that publicly traded companies calculate Net Revenue Retention.

OrdwayJuly 12, 2024

aerial view of a business desk with hands on a keyboard, coffee, phone, and monitor

Blog Metrics

RPOs for Usage-Based Pricing

Learn how SaaS and cloud providers calculate RPOs for usage-based pricing by analyzing the quantitative and qualitative disclosures of four large publicly traded companies

OrdwayJune 24, 2024

Resources

Sales Taxes for SaaS – Christine Martin Avalara

Mosaic Automates SaaS Billing and Revenue Recognition

SaaS Churn Rate Calculation Examples

SaaS GMV Calculation Examples

Brian Parks of Bigfoot Capital Interview

How SaaS Free Trials Work

Self-Service Checkout for PLG eBook

How SaaS Companies Define RPOs

How Public Companies Calculate Net Revenue Retention

RPOs for Usage-Based Pricing

Ordway Subscription Billing Software

Popular Articles

Research Studies