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Churn Rate SaaS Billing DefinitionsCGlossary

Churn Rate

Learn what churn rate means in subscriptions and SaaS. Understand types of churn, how to calculate it, and benchmarks for customer and revenue retention. Improve churn with data-driven strategies.
Ordway Labs
September 12, 2025
New ARR SaaS Billing DefinitionsGlossaryN

New ARR

What is New ARR? How it differs from Expansion ARR. Formula, examples & why it’s a key growth metric for SaaS companies.
Ordway Labs
August 28, 2025