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Glossary

Subscription Pause laptop on desk atop translucent table with eyeglasses and water beside itGlossaryS

Subscription Pause

A subscription pause temporarily suspends billing and service for a customer—without canceling their contract. It lets customers take a break while keeping their account active for future reactivation.
Ordway
July 16, 2025
Ramp Deal laptop on desk atop translucent table with eyeglasses and water beside itGlossaryR

Ramp Deal

A ramp deal is a SaaS contract with scheduled pricing increases over time. It allows a customer to start small and grow into a larger contract—usually aligned with expected usage or adoption.  Ramp deals are…
Ordway
July 16, 2025
Advance Billing Credit Memo vs Debit MemoAGlossary

Advance Billing

Advance billing is the practice of invoicing customers before the service period begins. It’s common in SaaS where subscriptions are billed annually or quarterly upfront.
Ordway
July 8, 2025