Learn seven strategies to get faster responses to dunning emails from customers with overdue payments. Experiment with alternate to/from, subject lines, and formats.
There are more different names for net revenue retention metrics than there are flavors of Baskin Robbins ice cream. See the most commonly used terms public SaaS companies use for retention metrics.
Max Rosenberg shares the many considerations for implementing a recurring billing system on this episode of the Ordway podcast. Topics include automating sales tax calculations, connecting to payment gateways, and designing customer communications schedules.
SaaS gross revenue retention calculation examples from 10 publicly traded companies including Workday, DataDog, and Crowdstrike. Learn how each defines and reports on GRR.
Phil Levy, CEO of Exact Payments, discusses three emerging payment technologies that B2B SaaS companies should be aware of - 1) digital wallets growing adoption across channels, 2) network tokenization models to reduce fraud, and…
Learn how Snowflake, DataDog, Fastly, and other public cloud companies calculate net revenue retention for usage-based pricing models. Compare the methodologies for the key retention metric.
Steve Keifer explains how businesses have shifted from selling things "as-a-product" to delivering them "as-a-service" and how the main business driver for the change is the desire to gain more recurring revenue.
Ben Taylor, CEO and Co-Founder of SoftLedger and former accounting manager, shares his views on the top challenges finance departments face in getting real-time data from their ERP systems.
Dan Kullback, CPA and Director of Solutions Engineering at Ordway, explains the importance of revenue recognition for SaaS businesses to apply GAAP accounting principles for customer contracts under the ASC 606 and IFRS 15 guidelines.
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